(4.6 / 5)1917+ Ratings

CarGurus Reviews

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Overall Rating

4.6
15 Reviews
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About CarGurus

CarGurus is a trusted platform used by over 24,000 dealerships. It provides a wide range of services to both consumers and dealers. For consumers, CarGurus allows them to search for cars for free. For dealers, CarGurus offers a suite of integrated product offerings to help them get the most out of their investment. These include Listings, which effectively drives low-funnel shoppers to their vehicles, CarOffer, a service that reinvents how dealers source and sell vehicles, and Digital Deal, which provides higher quality leads to help dealers close more business in less time. CarGurus also offers a Dealer Resource Center to help dealers source, market, and sell more cars. This center provides everything dealers need to accelerate their marketing, inventory, and retail operations. Additionally, CarGurus and CarOffer manage the pre-inspection, vehicle valuation, title transfer, and payment to shoppers for purchased vehicles. Dealers only pay a standard CarOffer fee if they choose to purchase a vehicle.

CarGurus Pros & Cons

Pros of CarGurus

  • Transparent Listings: CarGurus provides unbiased pricing data, allowing users to see how much they should buy, sell, or trade in a car for.
  • Wide Selection: The platform aggregates listings from both dealerships and private sellers, offering a variety of vehicles to choose from.
  • Price Ratings: Listings are rated from "great" to "overpriced," helping buyers make informed decisions.
  • Pre-Qualification for Financing: Users can get pre-qualified for financing online, streamlining the purchasing process.
  • Research Tools: CarGurus offers tools for market trend analysis and vehicle reviews, enhancing the research experience.

Cons of CarGurus

  • No Physical Inventory: CarGurus does not own the cars listed, meaning users must contact dealerships or private sellers directly.
  • Dependence on Seller Accuracy: Listings may contain outdated or inaccurate information, as they rely on sellers to provide details.
  • No Test Drives: Being an online platform, it does not facilitate test drives before purchase, which can hinder assessment of vehicle condition.
  • Listing Fees: Sellers must pay a fee to list their vehicles, which may deter some users from using the platform.
  • Limited Warranty Options: Warranties are not typically offered through the site, leaving buyers to negotiate directly with sellers.

CarGurus Coupon & Discount Codes

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CarGurus Customer Reviews (15)

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Kristian Freitag
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Aug 11, 2023
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Aug 6, 2023

CarGurus Customer’s Q&A

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CarGurus Features and Benefits

CarGurus is a popular online automotive marketplace that offers several key features and benefits:

  • Search Millions of Listings: Users can search through millions of new and used car listings aggregated from thousands of dealerships nationwide.
  • Compare Prices and Features: The platform allows users to compare prices and features across different makes and models.
  • Unbiased Vehicle Ratings and Reviews: CarGurus provides unbiased vehicle ratings and reviews to assist car shoppers throughout the buying process.
  • Estimate Loan Payments and Connect with Lenders: Users can estimate loan payments and connect with lenders directly on the platform.
  • Negotiate Fair Prices: CarGurus provides pricing tools and generates leads, simplifying the car shopping process for both buyers and sellers.
  • Vehicle Delivery: CarGurus offers a vehicle delivery service, eliminating geographic restrictions and enabling completely online car buying without visiting dealers.

These features make CarGurus a comprehensive platform for buying and selling cars. It aims to make car shopping simple, empowering buyers and sellers to find or sell the right car at the right price.

CarGurus Pricing

Pricing on CarGurus

CarGurus primarily charges $4.95 for listing a vehicle for 30 days. This fee allows sellers to post their car details and extend the listing without additional costs.

When a vehicle sells, there is typically a $99 fee if the sale is finalized through CarGurus' partner services. However, if the sale occurs independently, this fee may not apply.

Overall, CarGurus does not impose hidden charges or additional fees beyond the listing and potential sale fees, making it relatively straightforward for users looking to buy or sell vehicles.

About cargurus.com Payment Method?

At cargurus.com, there are several payment options available. To receive your payment, it is recommended to link your bank account through their secure portal. This is the fastest and easiest way to receive your funds. If your bank isn't compatible, they can issue a check as well. If a bank transfer is selected, payment will be received in 1-3 business days. If a check is selected, then it will be delivered as early as the time of pickup. Please note, you will have to wait for confirmation of check activation before depositing. Some banks have deposit limits and may hold the funds for multiple days before they're deposited in your account. If you have any further questions, feel free to reach out to their support team..

CarGurus FAQs

FAQ

CarGurus Alternatives

Here are the top 10 alternatives to CarGurus:

  1. Autotrader
  2. Cars.com
  3. Truecar
  4. Carvana
  5. Carfax, Inc.
  6. Edmunds
  7. Craigslist
  8. Kelley Blue Book (KBB)
  9. Vroom
  10. Carmax

These platforms offer similar services to CarGurus, including the sale and purchase of used and new cars, car reviews, and other related services. They provide a variety of options for car buyers and sellers, making them good alternatives to CarGurus.

FAQ

How To Open A CarGurus Account?

To open an account on CarGurus, follow these steps:

  1. Visit CarGurus.com.
  2. Click on the 'Sign in/ Register' button at the top right of the page.
  3. Enter your email.
  4. You'll be prompted to enter your password.
  5. If you've forgotten your password, click 'forgot password' to create a new one.

Remember, these steps are for a regular user account. If you're a dealer and want to open a dealer account, you'll need to fill out a form or call a specific number provided on their website. Enjoy exploring CarGurus!

FAQ

Can I buy a car on CarGurus?

Yes, you can buy a car on CarGurus. The process is simple. You go to the CarGurus website and click "buy" at the top of the homepage. You can select from new, used, or certified cars. You can then filter your search by make, model, price, zip code, and radius. After browsing the vehicle listings, you can contact the seller or dealer. Finally, you arrange payment and shipment with the seller. It's important to note that CarGurus also provides information like the car's deal rating, the number of owners, and accident history. This can help you make an informed decision about your purchase. Remember to always do your due diligence before making a purchase.

FAQ

How does CarGurus make money?

CarGurus, a platform that helps buyers find cars by allowing them to look at ranked listings from a variety of sellers, has several revenue streams. CarGurus charges sellers a flat fee when their car sells. This means that while listing your car on CarGurus.com as a private dealer is free, there's a $99 fee that you have to pay when the car has been sold.

In addition to this, dealerships have to pay per lead they obtain on CarGurus. It's important to note that the dealerships are not paying for a guaranteed customer, just a lead to one. When a customer contacts a dealer on CarGurus.com, the company makes about $15.

Lastly, CarGurus makes money from relevant ads external companies pay to post on their websites. The company gets paid by a variety of advertisers for featuring relevant offers throughout its site. The featured ads are kept completely separate from the rest of the site’s content, ensuring that advertisers don't get preferential treatment.

FAQ

Can I sell my car on CarGurus?

Yes, you can sell your car on CarGurus. The process is 100% online and free. You can get an instant cash offer by entering details like your car's VIN and mileage. After accepting the offer, you can schedule a time for your car to be picked up. You will be paid within two business days via check or direct deposit. You can also choose to list your car for sale for a small fee. This process involves entering your vehicle information, and CarGurus will fill out the rest for you. Please note that the specifics of these processes may vary, so it's best to check the official CarGurus website for the most accurate and up-to-date information.

FAQ

About cargurus.com Prices and Cost?

CarGurus is a platform that provides used car pricing trends and market insights. They track the prices of millions of used cars yearly to provide up-to-date market trends for those looking to sell, buy, or research a specific vehicle. The CarGurus Index indicates that the average used car costs $27,356. They also provide a price index for different body styles and makes of cars. For instance, the average price for a convertible is $36,604, a coupe is $38,126, and a crossover is $23,471. Prices for different makes vary, with an Acura averaging $25,781, an Audi at $29,990, and a BMW at $32,375. Please note that these prices are subject to change based on market trends..

FAQ

What is the CarGurus Index?

The CarGurus Index is a tool that tracks the prices of millions of used cars yearly. It provides up-to-date market trends for those who want to sell, buy, or research a specific vehicle. The index meticulously monitors the prices of millions of pre-owned vehicle listings, offering users precise and up-to-date market insights. The CarGurus Index also provides information on price changes for different makes and models of cars, as well as different body styles. For example, it shows the average price, price change over the last 30 days, the last 90 days, and year over year for each category. This information can help users understand the pricing ups and downs of their favorite vehicles over time..

FAQ

How do I use CarGurus to sell my car?

To sell your car on CarGurus, you have two options:

Option 1: Sell Your Car 100% Online 1. Enter a few details such as your Vehicle Identification Number (VIN) or license plate number, and your vehicle’s mileage. 2. CarGurus partners with CarOffer to provide an instant cash offer for your vehicle. You'll receive an offer sourced from their dealership network in under two minutes. 3. Once you’ve received an offer for your car, you can schedule a time to have your vehicle picked up. 4. Make sure to track down your vehicle’s title or lien information, grab your government-issued ID (like a driver’s license), and snap a photo of the vehicle’s odometer. 5. Once they've come for the vehicle, you’ll sign a couple of documents and then be paid either via check or direct deposit.

Option 2: List Your Vehicle as a Private Sale 1. Gather Documents: The first step toward selling your car to a private party is gathering all the necessary documentation. Every state requires you to transfer the vehicle’s title to the new owner. You can pick up a title transfer form (and pay the accompanying fee) at your state’s Department of Motor Vehicles (DMV). 2. List your car for sale on CarGurus. Some shoppers still prefer to personally handle car selling from start to finish. If you want to set your vehicle’s for-sale price, communicate with buyers, and handle the sale personally, CarGurus can help you find motivated buyers quickly. 3. Monitor your listing and arrange payment and shipment with the buyer.

Remember, selling your car on CarGurus is a straightforward process, but it requires effort and attention to detail. Good luck!.

FAQ

About cargurus.com Popular Products and Services?

CarGurus is an online car-shopping platform that allows dealers and individuals to post new- and used-car listings. The company was founded in 2006 and acquired Autolist, another car-shopping platform, in 2020. According to CarGurus, more than 5 million listings are on its platform. In 2022, CarGurus unveiled CarOffer, an instant cash offer service to owners who want to sell their cars online.

Car-buying apps like CarGurus provide users with a simple way to browse thousands of new- and used-car listings from online retailers and local sellers, such as dealerships and individuals. You can quickly filter new- and used-car listings, get price ratings and alerts for price drops and similar listings, and ask car-buying questions on a user forum. The app also offers expert reviews and user reviews for many car models, which can provide helpful context on whether a specific car is right for you.

CarGurus offers a pricing data tool to see how much you should buy, sell or trade in a car for. It recommends cars for you based on your views and searches. It rates listing prices from “great” to “overpriced.” It has a fairly active forum for users to ask questions. You can list your car on CarGurus for $4.95. Listings are valid for 30 days and can be renewed at no additional cost. Depending on where you live and if your deal rating is fair, good or great, you can pay $19.99 for a featured listing every two weeks that gets priority positioning. CarGurus does not charge fees when you buy a car listed on its platform..

FAQ

What is the difference between Autolist and CarGurus?

CarGurus and Autolist are both platforms for car shopping, but they have some differences. CarGurus is a leading global automotive marketplace that focuses on bringing trust and transparency to the car buying process. It is the most visited automotive shopping website in the US, with nearly three times the consumer traffic of its nearest competitor. More than 28,000 US dealers list inventory on CarGurus through paid subscriptions, which enable dealers to connect with car shoppers and sell more cars.

On the other hand, Autolist, founded in 2014, has leveraged its popular mobile app, innovative car search technology and a large aggregated inventory of car listings to build a consumer audience of more than 1.3M unique monthly visitors on its website and nearly 400K unique monthly app visitors through iOS and Android.

In January 2020, CarGurus acquired Autolist. The acquisition expands CarGurus’ category-leading consumer audience and will help enable the company to further enhance its unique value proposition for subscribing dealers. CarGurus will operate Autolist as a standalone brand and website. With Autolist, CarGurus will drive consumer traffic and shopper connections for dealers across both sites, creating additional value for the company’s premium subscription dealerships. In addition, CarGurus plans to pilot new product and partnership initiatives on the Autolist platform and mobile app. The Autolist team continues to operate independently out of their San Francisco location.

FAQ

What is the fee for using cargurus.com?

CarGurus offers two main services for selling your car. The first option is to sell your car 100% online, which is free. The second option is to list your car for sale privately on their site, which requires a one-time fee of $4.95. If you choose to list your car, you have control over the vehicle's asking price and can communicate directly with potential buyers. However, this process requires more effort compared to selling your car 100% online..

FAQ

Can I use PayPal to receive payment on cargurus.com?

Based on the information available, it appears that PayPal is not listed as a payment option on cargurus.com. The recommended method to receive your payment is by linking your bank account through their secure portal. This is stated to be the fastest and easiest way for you to receive your funds. If your bank isn't compatible, they can issue a check as well. Please note that cars aren’t covered under PayPal buyer or seller protection. This means that you can’t open a case through PayPal, if there is an issue with the payment. Therefore, it's advisable to deal directly with the seller.

FAQ

cargurus.com Return Policy?

CarGurus.com does not offer free returns & exchanges. When it comes to their shipping policy, any listing with a truck icon is eligible for CarGurus Delivery and can be shipped directly to you. The cost of delivery depends on the dealer. Some dealers cover all delivery costs, while others may include a flat fee or per mile fee, based on the distance. All fees, if any, are included in the car's listing price. Once purchased, the dealer coordinates transportation through a third-party shipper to your address. Delivery times vary by distance and transport availability, most are between 5-14 days. Returns vary depending on the dealer. You should ask the dealership about their return policy before you buy..

FAQ

What is CarGurus Delivery?

CarGurus Delivery is a service that allows you to purchase a car that may not be available in your local area. Any listing with a truck icon is eligible for CarGurus Delivery and can be shipped directly to you. This service allows you to negotiate with dealers across the country, pre-qualify online, and purchase your car without leaving your house. The car will then be safely transported to your doorstep. The cost of delivery depends on the dealer. Some dealers cover all delivery costs, while others may include a flat fee or per mile fee, based on the distance. All fees, if any, are included in the car's listing price and will be indicated separately in search results next to the truck icon. The delivery timeframe varies from dealer to dealer. Returns also vary depending on the dealer. It's recommended to ask the dealership about their return policy before you buy..

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